(The penalties are DEBITED to customer account)
Penalty |
Charge (KSh) |
Illegal water connection, (fraud), commercial, industry, construction |
100,000 plus estimated consumption during the period of the illegality |
Illegal water connection, (fraud) – Domestic |
30,000 plus estimated consumption during the period of the illegality |
Overcharging (fraud) at water kiosk |
15,000 |
Illegal sewer connection- Commercial, Industry, Construction |
100,000 |
Illegal sewer connection (fraud), Domestic, Government, Schools, Universities and Colleges |
30,000 |
Self-reconnection after cut off for non-payment |
5,000 and billing to be backdated from date of cut-off |
Surcharge for tampering with meters (this to include meter removal, reversing of meter etc) |
5,000 |
Surcharge for direct suction of water from the supply line using a pump |
10,000 |